Job Description

Position Overview

The Business Assistant will provide direct administrative and operational support to the Owner/Operator, ensuring the smooth execution of daily tasks, projects, and special initiatives. This role requires a detail-oriented individual with advanced Excel skills, strong technical aptitude, and a genuine passion for serving others both inside and outside the restaurant.

Position Type:

• Part-time and could be full time

Key Responsibilities

Administrative & Operational Support

• Assist the Owner/Operator with scheduling, task management, and daily priorities.
• Organize, track, and maintain important business documents and records.
• Prepare reports and presentations using Microsoft Excel and other software tools.
• Support operational efficiency projects, process improvements, and data analysis.

Technical & Data Management

• Create, maintain, and optimize Excel spreadsheets for tracking performance, budgets, and metrics.
• Use various digital platforms and tools to support business operations, marketing, and communication.
• Troubleshoot minor technical issues with office equipment, software, or systems.
• Assist in implementing and training on new technology or software solutions.

Customer & Team Service

• Serve as a professional representative of the Owner/Operator in all interactions.
• Provide exceptional service to guests, partners, and vendors when needed.
• Support in-store leadership by assisting with team communications, recognition programs, and special events.
• Uphold Chick-fil-A’s core values of hospitality, excellence, and care in every interaction.

Qualifications

Required:

• Advanced proficiency in Microsoft Excel (formulas, pivot tables, data analysis, reporting).
• Strong technical skills with the ability to learn and implement new systems quickly.
• Exceptional organization, time management, and attention to detail.
• Excellent written and verbal communication skills.
• High level of professionalism, confidentiality, and discretion.
• Positive, servant-hearted attitude with a passion for helping others.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Experience

• Previous administrative, business support, or project coordination experience.
• Familiarity with Google Workspace, cloud-based file management, and business reporting tools.
• Experience in hospitality, retail, or restaurant environments.

Benefits

• Competitive pay based on experience.
• Opportunities for professional development and growth.
• Positive and supportive work culture.
• Flexible scheduling as needed for key responsibilities.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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