Job Description

InGenesis is currently sourcing for Administrative Assistant candidates to work with our potential client. In this role, you will provide comprehensive administrative support to the Health Services Administrator (HSA) and Assistant Health Services Administrator (AHSA) in alignment with the ICE and IHSC mission.

This position is dependent on contract award.

If you meet the qualifications outlined below, apply today and we’ll reach out to answer any questions you may have!

Major Duties and Responsibilities:

• Draft and type various documents like memos, meeting minutes, and reports.
• Maintain office files, databases, and spreadsheets.
• Keep all records and information confidential.
• Arrange and schedule meetings, and prepare reports if needed.
• Screen visitors and phone calls, directing them to the right staff.
• Manage the HSA/AHSA calendar and appointments.
• Handle incoming and outgoing correspondence.
• Process information requests according to privacy regulations.
• Keep records and use electronic health records efficiently.
• Assist with Medical Records Technician duties when possible.
• Complete required training.
• Participate in improving office protocols.
• Maintain patient and record confidentiality.
• Follow IHSC safety and quality programs.
• Attend staff meetings and follow IHSC policies and standards.
• Perform other duties as assigned.

Required Education and Experience:

• Associates Degree preferred; High School Diploma minimally acceptable.
• Minimum of one year of direct experience with high proficiency in Microsoft Office programs (Word, Excel, Outlook, SharePoint).
• Minimum of one-year experience as an Administrative Assistant in a healthcare setting, handling electronic medical/health records and scheduling medical appointments.
• Heartsaver® CPR AED certification through the American Heart Association® with hands-on training.
• Ability to establish and maintain positive working relationships in a multidisciplinary environment.
• Proficient communication skills in English (verbal and written).
• Ability to work in a multi-cultural and multi-lingual environment, utilizing telephonic interpreter/translation services if necessary.
• Ability to manage time effectively, prioritize tasks, and communicate clearly with a basic knowledge of medical terminology.
• Ability to navigate in an electronic work environment including electronic health records, web-based training, and communications.
• Flexibility to adapt to sudden changes in schedules and work requirements.
• Knowledge of basic office equipment/technology usage and troubleshooting.
• High proficiency in Microsoft Office programs (Word, Excel, Outlook, SharePoint).
• Knowledge of regulations regarding confidentiality of patient medical records and PII.

Physical Demands:

• The work requires some physical exertion, such as long periods of standing; walking or jogging unaided over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy patients or equipment.
• The work may require specific, but common, physical characteristics and abilities, such as agility and dexterity, visual, and hearing capabilities.
• Must be able to respond to any medical emergency in the facility, via foot, within four minutes and perform CPR/emergency care standing or kneeling.
• Must have the ability to assist sick, injured, or aging detainees or staff exiting the building during an emergency.

Equal Employment Opportunity Statement:

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. Please visit our website at for more information.

To learn more about your rights, please refer to the Know Your Rights: Workplace Discrimination is Illegal poster issued by the U.S. Equal Employment Opportunity Commission (EEOC).

Company Statement:

With decades of experience, InGenesis has grown into one of North America’s most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.

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