Job Description
Bilingual Case Manager - Paralegal
Our growing law firm is seeking a Bilingual Case Manager fluent in Spanish to help serve our growing Latino client base. We are based in Texas and exclusively handle personal injury cases with offices in Frisco, Celina, and Sherman. This position is primarily in the office with a weekly work-from-home day.
The perfect person for us doesn’t have to have a specific degree or years of experience. The perfect person for us MUST have the following skills/traits:
• MUST LIKE PEOPLE!
- MUST be fluent in Spanish – please do not apply if you are not
- Top-tier organization & prioritization skills
- Thrives in both task-oriented and problem-solving environments
- Details…must pay attention to them…there is a test
- Must take complete ownership of everything – we don’t do excuses around here
- Must be able to speak up to help us improve in every aspect of our firm
- Always do what is right - without exception
- Must be comfortable speaking on the phone
Probably not what you are used to seeing in a job ad? Well, we aren’t your typical personal injury law firm! Who are we?
Our firm is Snellings Law, and we only help injury victims. We love what we do and the difference we make in people’s lives. Since all we do is help injury victims, we know a LOT about how to do it. Even so, we are ALWAYS looking to get better. That is where YOU come in – so let’s talk about YOU.
Please note that our firm's culture is very important to us. Each of our team members shares the following characteristics:
- Enjoy learning – we are all lifetime learners
- Drive to grow professionally
- Serve others (we do monthly service projects)
- Team players put their own needs above everyone else’s
- Strive to make our community a safer, better place to live and work
- Own mistakes, understand them, and grow from them
- Willing to be uncomfortable and push ourselves
- Humble Confidence
WE ALSO HAVE MONETARY BONUSES!
Responsibilities:
- Collaborating in a team environment to ensure the case is moving along properly
- Conducting legal research to support case strategies and arguments
- Continuously reaching out to clients for treatment updates and responding to clients’ questions throughout the entirety of their case
- Ensuring case activity is appropriately documented
- Scheduling client and attorney meetings when issues arise
- Coordinating and communicating with medical providers on clients' treatment statuses
- Onboarding the new clients by filling out the necessary documents and requesting documents
- Using exceptional customer service, active listening, and verbal and written communication skills
- Performing administrative support tasks as assigned
- Documenting all client communication properly in the client’s file
- Organizing client files within the company's software and case management system
- Contributing to firm processes and systems
Qualifications:
- Bilingual (English/Spanish) required
- At least 2+ years of experience in Personal Injury is required
- Experience with FileVine preferred, but not required
About Company:
We are a growing firm, so you would be an immediate contributor to the team and see the impact of your work.
Each person who works at Snellings Law is an adult – except sometimes our high school interns – but they are close enough, and everyone at Snellings Law is treated as an adult.
We love to develop talent. With the firm, you can grow professionally and personally, gain new responsibilities, and create your pathway to success.
The Catch
There has to be a catch, right? Kind of. We need you to hit the ground running. You can’t be afraid to make mistakes – it will happen. We need you to be a self-starter who believes in yourself and your ability to grow into the amazing person you were made to become.
Job Tags
Work at office, Immediate start,