Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

VHFBWDRtWENheGcyalZLUGIzRExPTFhjUkE9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Part time, Work at office, Immediate start, Remote work, Work from home, Shift work, Weekend work, Afternoon shift,

Similar Jobs

eMazzanti Technologies

Front End Wordpress Developer Job at eMazzanti Technologies

 ...and excellence. We are seeking a talented and experienced WordPress Website Front End Developer to join our team. The ideal candidate will have a strong...  ...issues and bugs. Stay up-to-date with the latest web development trends and best practices. Collaborate with... 

DSV - Global Transport and Logistics

Yard Driver - 2nd shift Job at DSV - Global Transport and Logistics

 ...customers. Read more at Location: USA - Wichita, 3298 S. Turnpike Drive, Bldg 1-338G Division:SolutionsJob Posting Title: Yard Driver - 2nd shift - 101358Time Type: Full Time Role Summary: The Driver role staff will play a crucial role in delivering and... 

Terracon

Project Coordinator Job at Terracon

 ...exciting opportunity with our major projects team. This position can be...  ...requests for proposals Coordinate bid response with local offices...  ...pricing, delivery, quality etc. Work with key national client...  ...office, and typically work from home or another location. The national... 

Rock Coast Personnel

Private Duty Nurse (Wells) Job at Rock Coast Personnel

A Maine nursing services firm is seeking a Private Duty Nurse to provide in-home care working with a family and their child. The nurse will be clinically responsible for the health, safety, and wellbeing of the client while on duty. This is a direct hire position. The... 

Solomon Page

Receptionist/Office Assistant Job at Solomon Page

We are seeking a polished, professional, and people-oriented Office Assistant to join our New York team in a Temp-to-Perm capacity. Reporting to the Office Manager/Team Lead, this role provides comprehensive administrative and office support while enhancing the client...