Job Description

Community Engagement Coordinator: Responsibility Overview

The Community Engagement Coordinator is responsible for building meaningful relationships between the Chick-fil-A restaurant and the surrounding community. This role plans, coordinates, and executes community-focused initiatives that reflect Chick-fil-A’s purpose of having a positive influence on all who come in contact with the Brand.

Key Responsibilities:

Community Outreach & Partnerships

· Develop and maintain relationships with local schools, nonprofits, churches, and community organizations

· Coordinate and represent Chick-fil-A at community events, fundraisers, and sponsorship opportunities

· Serve as a Brand ambassador, ensuring all interactions reflect Chick-fil-A’s values and hospitality standards

Event Planning & Execution

· Plan and execute in-store and off-site community events (e.g., spirit nights, school partnerships, appreciation events)

· Coordinate logistics including scheduling, materials, staffing support, and follow-up communication

· Evaluate event success and recommend improvements for future initiatives

Brand & Marketing Support

· Support local and state marketing efforts by promoting community initiatives through approved channels

· Collaborate with leadership to align community engagement efforts with restaurant goals

· Ensure Brand consistency in all community-facing materials and interactions

Service & Impact

· Identify opportunities to serve the community in meaningful, creative ways

· Support charitable initiatives and donation programs in alignment with Chick-fil-A guidelines

· Track community involvement activities and report impact to leadership

Qualifications:

· Passion for community service and relationship-building

· Strong communication and interpersonal skills

· Excellent organization, time management, and attention to detail

· Ability to work independently and collaboratively

· Comfortable representing the brand in public settings

· Prior experience in community engagement, marketing, event planning, or nonprofit work preferred

Scheduling Expectations:

· Flexible schedule, including evenings and weekends for events

· 20-30 hours per week, with a combination of in-restaurant, office, and off-site community work

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A Beckley Galleria is locally owned and operated by an independent, franchised Operator who invests in the future of their Team Members and gives back to their local community.

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