Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Workplace Technology Team within the Technology Division and is responsible for supporting the Vice President of Workplace Technology.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Protects the integrity of confidential information for all matters
• Ability to prioritize conflicting needs and requests
• Heavy calendar management
• Responsible for preparing travel, both domestic and international as well as hotel accommodations, transportation, and itinerary creation
• Interacts with all levels of management, corporate clients, and business community leaders
• Responds to customer requests and complaints within limits of authority and directs inquiries outside of authority to the appropriate staff member
• Compose Correspondence, prepare presentations, reports and other ad hoc materials
• Receives incoming telephone calls and inquiries; handles or routes calls appropriately
• Manage time and attendance, expense reports, invoices and ordering of supplies
• Plan and prepare meetings (logistics, documents, presentations, catering, etc.) for department and executive

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High school diploma or GED equivalency
• 5+ years work experience in a prior executive assistant or office management position or 3+ years of AA experience

Preferred Qualifications- Education & Prior Job Experience

• Bachelor's degree

Skills, Licenses & Certifications

• Knowledge of Microsoft to include Word, Excel, PowerPoint, Outlook, etc.
• Skilled analytics and problem solving
• Ability to prioritize work, be detail oriented and meet deadlines
• Ability to perform in a fast-paced environment, manage multiple tasks simultaneously and function as an integral part of a team with minimal supervision
• Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Known for your emotional intelligence
• Workbrain
• Coupa
• Concur
  
   

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Job Tags

Work experience placement, Work at office, Flexible hours,

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