Lead UX Designer (East Coast Preference) Job at RightMove Health, Remote

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  • RightMove Health
  • Remote

Job Description

About RightMove

RightMove is redefining how value-based musculoskeletal (MSK) care is delivered. Built in partnership with the Hospital for Special Surgery (HSS)—the world leader in MSK health trusted by elite athletes—we're creating a new standard of coordinated, expert-led care that gets people moving better and faster.

We partner with PCPs, Orthopedic specialists, and health plans to deliver high-value, patient-centered MSK care. Our value-based care model includes patient engagement, virtual physical therapy, and care navigation to high-value imaging and specialty partners.

Our Mission & Values

We're a high-performing team driven by one mission: to free people to move and thrive. At RightMove, we move fast, collaborate deeply, and deliver with precision. We're a startup with enterprise-grade rigor—where talented operators, engineers and clinicians challenge conventions to improve patient outcomes.

We live our values every day:

  • Perform to Win – We bring our best to deliver measurable results, valuing impact over optics.
  • Be Direct with Respect – We communicate clearly, with honesty and care.
  • Move as One Team – We win together, across roles and functions.
  • Act with Agency – Our teams have high trust and high accountability, with the freedom to own and responsibility to deliver.
  • Choose Optimism – We bring energy and perspective, even when the work is hard.

What You'll Do

  • Lead design for RightMove, creating experiences tailored for clinicians, patients, and caregivers .
  • Collaborate closely with product, engineering, and clinical teams to translate complex healthcare workflows into intuitive product experiences.
  • Map and document clinical workflows, customer journeys, and service touchpoints to guide product and design decisions.
  • Build new and contribute to existing wireframes, prototypes, and design systems as we scale.
  • Bring a strategic design perspective to key usability challenges, proposing evidence-based solutions and balancing research with agile delivery.
  • Apply expertise in behavioral design, service design, and clinical workflow design to enhance patient and provider experiences.
  • Shape and evolve our design processes, including lightweight research, usability testing, and iteration practices suitable for an early-stage company.
  • Ensure all designs consider governance, security, accessibility and regulatory requirements for healthcare (e.g., HIPAA, WCAG, Section 508 Compliance).
  • Partner with engineering during implementation to uphold quality, accessibility, and design intent.

Must-Haves

  • 5–8+ years of experience designing complex digital products, ideally with healthcare platforms or EHR-related experience.
  • Deep understanding of healthcare regulations, data governance, accessibility, and security constraints.
  • Proven experience designing for multiple user types (clinicians, patients, caregivers ) within one platform.
  • Welcomes feedback and different perspectives with humility. Approaches critique as a tool for improvement, not defensiveness—able to engage in healthy debate and iterate quickly based on input.
  • Skilled in translating clinical or operational complexity into simple, usable interfaces.
  • Strong generalist skill set — comfortable moving between research, design, strategy, and execution.
  • Demonstrated ability to balance discovery and delivery — knowing when to research deeply and when to move fast.
  • Excellent communication and collaboration skills; thrives in cross-functional, early-stage environments.
  • Comfort working remotely on East Coast hours.

Preferred

  • Prior experience in musculoskeletal, physical therapy, or digital health products.
  • Familiarity with mental and behavioral health considerations within physical therapy and recovery.
  • Background in service design, behavioral design, or healthcare workflow optimization.
  • Experience working in startups or early-stage, agile product environments.
  • Strong aesthetic sensibility and ability to define what “good design” looks like for both patients and clinicians.
  • Open to fractional or full time.
  • Based in or near Boston or DC metro areas preferred.

Job Tags

Remote job, Full time,

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