Job Description

Licensed Medicare Telesales Representative Onsite

Job Summary

Keystone is a fast-growing company seeking top talent employees. If you want to be part of a team with a purpose, Keystone may be right for you. We are seeking licensed Medicare Telesales professionals to play a pivotal role in helping the company achieve our goal of new customer growth while maintaining an exceptional customer experience and setting a new benchmark in the industry. You will be responsible for promoting our Medicare products and services to new potential customers while being supported by the Keystone Advisors team. This is a permanent full-time position with bonus and commissions!

Company Benefits

• Paid time off, Generous paid Holidays
• Quarterly Company Events
• Open Fun/Friendly Environment / Company Events
• On The Job Training
• Office amenities: Yoga Room, Pickleball courts, Golf Simulator, and Doggie Day care

Qualifications/Requirements

• High School Diploma
• Active Group 1- Life and Health Insurance Licenses
• Maintain CE to ensure active license status
• Clear a State required background check to obtain and maintain license
• Strong knowledge in CRM systems and Microsoft suite products. College degree or equivalent work experience required
• 3+ years' experience in customer service, sales, or healthcare-related industry
• Clear an employer background check
• High sales conversion rates

Duties & Responsibilities

• Answer inbound sales calls from customers interested in learning about our Medicare products and services
• Make outbound calls to prospective clients and leads
• Discuss and assist customer needs, matching them with the most suitable plan and promotion
• Promote company products on each call
• Handle calls professionally, meeting company regulatory and compliance standards
• Accurately document interaction details
• Meet key performance indicators (sales calls, sales process, call quality, and product selection)
• Stay educated on corporate initiatives, market changes, and process changes
• Other duties as assigned

Knowledge, Skills, Abilities, & Experience

• Self-motivated; upbeat attitude with high energy level
• Excellent customer service skills
• Excellent verbal, written communication, and interpersonal skills
• Empathy and patience
• Ability to multi-task
• Passion to succeed, with a competitive spirit

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