Job Description

RIGHTSTONE IS HIRING! We are seeking a motivated and detail-oriented Office Sales Assistant to join our client’s team in Springfield, MA with $24.55/hr pay for a 3 months contract . This is a contract-to-hire opportunity offering immediate start. In this role, you’ll provide administrative and customer support to insurance agents, ensuring smooth operations and excellent service to policyholders. If you have administrative experience, strong computer skills, and a customer-first mindset , this role could be the right fit for you! APPLY NOW!

What You’ll Do:

• Provide administrative support, including processing new business applications and sending documents to partner carriers.
• Handle customer-facing tasks such as answering phones, sorting mail, and processing simple policy endorsements.
• Support agents by calling carriers and policyholders to follow up on service requests, cancellations, or new business.
• Assist in sales and service transactions by contacting customers to finalize details.
• Identify cross-selling opportunities and support retention initiatives.
• Coordinate with internal departments to ensure efficient operations and quality customer service.
• Maintain accurate records and support policy servicing activities.

What We’re Looking For:

• Previous administrative experience required; insurance industry exposure a plus.
• Strong computer skills with proficiency in Microsoft Office Suite.
• Experience with Salesforce preferred, but not required.
• Excellent written and verbal communication skills.
• Strong customer service orientation with ability to handle customer inquiries professionally.
• Organized, detail-oriented, and able to manage multiple priorities.

RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you! 

RightStone is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws. 

RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.

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