Job Description

Description We are looking for a skilled PC Technician to join our team in Irvine, California, on a long-term contract basis. In this role, you will play a vital part in providing on-site technical support to our valued clients, ensuring their systems operate smoothly and efficiently. As a key representative of our organization, you will be responsible for delivering excellent customer service and building trusted relationships. Responsibilities: - Provide on-site technical support to clients, addressing both scheduled and on-demand service requests. - Analyze and resolve technical issues by identifying root causes and implementing effective solutions. - Perform tasks such as password retrieval, patch deployment, and remediation of system alerts. - Collaborate with clients to understand their needs and deliver personalized IT solutions. - Ensure compliance with security standards, policies, and ethical business practices. - Utilize critical thinking to evaluate and troubleshoot problems, proposing tested solutions. - Maintain detailed documentation of all service activities for future reference and efficiency. - Conduct backup remediation and infrastructure-related problem analysis to prevent outages. - Escalate unresolved issues promptly to appropriate teams while maintaining excellent service standards. - Continuously review and improve troubleshooting methods to enhance service delivery. Requirements - Proficiency in working with associated hardware and computer systems. - Strong knowledge of computer hardware including installation and maintenance. - Experience with cable installation and related tasks. - Familiarity with Dell Technologies and Apple devices. - Solid understanding of Microsoft Windows operating systems. - Excellent problem-solving skills and critical thinking abilities. - Strong communication skills to effectively interact with clients. - Ability to follow security and compliance policies with precision. Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Tags

Long term contract, Permanent employment, Contract work, Temporary work,

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