Job Description

Pre-Litigation Case Manager – Client Experience Case Strategy Eric Blank Injury Attorneys, a premier personal injury law firm in Las Vegas, NV, is seeking an Experienced Pre-Litigation Case Manager to join our growing team. This is an opportunity to work in a high-standard, client-focused environment where your skills and case management expertise make a direct impact. We are looking for a self-driven, detail-oriented professional who can step confidently into the role and manage a robust caseload from day one. Candidates must have a minimum of 2 years of experience at a Personal Injury law firm and a strong understanding of the pre-litigation process. Why You’ll Love Working With Us • We value our team and invest in long-term career growth. We offer: • Competitive compensation based on experience • 401(k) with firm contributions • Health Insurance • Cash Balance Retirement Plan • Bonus opportunities • A positive, supportive office culture • A firm known for exceptional client service and strong case results If you are an experienced, motivated Pre-Litigation Case Manager ready to join a fast-paced, professional firm, we want to meet you. Apply today. Responsibilities: What You’ll Do • Manage a full pre-litigation caseload from intake through demand. • Maintain consistent, compassionate communication with clients. • Order, track, and review medical records and bills. • Work with providers, liens, and insurance adjusters. • Prepare demands and assist attorneys with settlement negotiations. • Ensure every case progresses efficiently with exceptional attention to detail. • Document all actions clearly in the case management software. • Collaborate closely with attorneys, case managers, and support staff. • Conduct intake calls with clients, schedule meetings, and maintain detailed records accurately. • File insurance claims promptly and provide timely notification to insurance companies. • Oversee and coordinate client treatment with healthcare providers. • Gather, evaluate, and securely store medical records and invoices. • Gather documentation and prepare demand letters to support the Pre-Litigation Director. • Keep clients informed on the progress of their cases, offering consistent updates and support. • Collaborate with the legal team on litigation matters as needed. • Demonstrate autonomy and teamwork within the Case Management department. • Offer translation services when required. Qualifications: What We’re Looking For • Minimum 2 years of Personal Injury experience required. • Strong working knowledge of Motor Vehicle Accidents, Slip Falls, Dog Bites, Premises Liability, and Workers’ Compensation. • Fluent in English and Spanish (required). • Excellent organization, multitasking, and follow-through skills. • Ability to provide outstanding client service while managing deadlines. • A proactive mindset—someone who takes ownership and moves cases forward. • Experience with case management software (Filevine a plus, not required). • The candidate must have at least 2 years of experience working with plaintiff personal injury cases in a law firm specializing in personal injury law. • Bilingual fluency in English and Spanish is essential to facilitate effective communication with clients. • Proficiency in handling insurance companies and managing adjusters is a critical skill required for this role. • Strong written, digital, and verbal communication skills are necessary for effective interaction with clients and colleagues. • Excellent self-management abilities, prioritization skills, and proficiency in relevant tools are essential for success in this position. • Demonstrated excellent computer skills, including proficiency in Microsoft Office tools, is preferred. • Strong organizational skills are crucial for efficient case management within the team. About Company: We are a respected Las Vegas personal injury firm dedicated to delivering outstanding client experiences and exceptional case outcomes. Our team-oriented environment ensures you have the resources and support needed to succeed. Why You’ll Love Working With Us We believe top talent deserves top treatment. Here’s what we offer: Competitive Compensation: Base salary plus bonus opportunitiesFlexibility: A schedule that supports work-life balanceCulture: We’re serious about results, but we keep things fun, supportive, and inclusiveCareer Growth: Direct access to mentorship, trial experience, and leadership opportunitiesOffice Vibes: Collaborative team, no egos, and a management team that listensLas Vegas Perks: Live and work in one of the most exciting cities in the countryReady to Make Your Next Career Move? If you're hungry for challenge, growth, and real impact—we want to meet you. Apply now, and let’s talk about how your next chapter could start with us.

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